Table of contents

1. Introduction to Accounting1h 21m
2. Transaction Analysis1h 13m
3. Accrual Accounting Concepts2h 38m
4. Merchandising Operations2h 30m
5. Inventory1h 55m
6. Internal Controls and Reporting Cash1h 16m
7. Receivables and Investments3h 8m
8. Long Lived Assets5h 1m
9. Current Liabilities2h 19m
10. Time Value of Money1h 23m
- Time Value of Money Equations
  35m
- Using Time Value of Money Tables
  47m
11. Long Term Liabilities2h 45m
12. Stockholders' Equity2h 15m
13. Statement of Cash Flows2h 24m
14. Financial Statement Analysis5h 25m
15. GAAP vs IFRS56m

4. Merchandising Operations

Net Sales

Financial Accounting

4. Merchandising Operations

Net Sales

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Multiple Choice

Selling additional services to clients beyond what they originally scheduled for a visit is called:

Cross-selling

Bundling

Discounting

Upselling

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Verified step by step guidance

Step 1: Understand the concept of upselling. Upselling refers to the practice of encouraging customers to purchase a more expensive item, upgrade, or add-on to their original purchase.

Step 2: Differentiate upselling from cross-selling. Cross-selling involves suggesting complementary products or services, while upselling focuses on enhancing the original purchase.

Step 3: Analyze the scenario provided in the problem. Selling additional services beyond what the client originally scheduled aligns with the definition of upselling, as it involves offering enhancements or upgrades.

Step 4: Compare the other options provided (Cross-selling, Bundling, Discounting) to ensure they do not match the scenario described. For example, bundling involves packaging multiple products or services together, and discounting refers to reducing the price.

Step 5: Confirm that the correct answer is 'Upselling' based on the explanation and comparison of terms.