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Multiple Choice
Which of the following best describes how e-business differs from traditional business?
A
E-business does not require any form of customer service, whereas traditional business does.
B
E-business is limited to local markets, while traditional business operates globally.
C
E-business only sells physical products, while traditional business only sells digital products.
D
E-business primarily conducts transactions and operations over electronic networks, while traditional business relies on face-to-face interactions and physical locations.
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Verified step by step guidance
1
Step 1: Understand the definitions of e-business and traditional business. E-business refers to conducting business processes on the internet or other electronic networks, while traditional business typically involves physical stores and face-to-face interactions.
Step 2: Identify the key differences in how transactions and operations are conducted. E-business uses electronic means such as websites, online platforms, and digital communication, whereas traditional business relies on in-person customer service and physical locations.
Step 3: Evaluate the given options by comparing them to the core characteristics of e-business and traditional business. For example, e-business does require customer service, but it is often provided digitally, so the first option is incorrect.
Step 4: Recognize that e-business is not limited to local markets; it can operate globally just like traditional business, so the second option is incorrect.
Step 5: Understand that e-business can sell both physical and digital products, and traditional business can also sell both types, so the third option is incorrect. The best description is that e-business primarily conducts transactions electronically, while traditional business relies on physical interactions.